Your order is important to us. We generally ship within 2 - 3 business days from receipt of your order in our office. Our shipping department is open Monday - Friday 8AM till 12PM (Noon) and 1PM till 5PM. If you need expedited shipping, please call our customer service at 1-800-334-1071 Monday - Friday 8AM till 12PM (Noon) and 1PM till 5PM (ET) to place your order. Doing so will confirm stock availability and shipment departure time. We do our best to see that your order arrives to you intact. Please call customer service at (1-800-334-1071) or email firstname.lastname@example.org if we may be of any assistance.
Media Mail FAQ
- The US Postal Service defines media mail when "used for books, film, manuscripts, printed music, printed test materials, sound recordings, play scripts, printed educational charts,...videotapes, and computer-recorded media like CDs and diskettes". Majesty Music reserves the right to adjust the stated shipping preference on those web site orders with media mail selected that do not meet the above qualifications.
- Products shipped Media Mail Rate are not trackable.
- Patch the Pirate Club materials that include anything other than books cannot be shipped Media Mail Rate.
- Orders over $125.00 in product amount, shipping to continental U.S.A. address, may only be sent through UPS.
Estimated Shipping and Delivery Timing
- Majesty ships within 2-3 business days from receipt of the order.
- UPS may have a backlog during high volume shipping times (like Christmas), which may result in an additional day.
- Priority Mail will arrive in approximately 1-3 business days from the date of shipment.
- UPS Ground delivery time is based on the distance from Majesty’s South Carolina warehouse (e.g., shipments to California may arrive in 4 business days while shipments to North Carolina may arrive in 1-2 business days).
- Media Mail will arrive in approximately 5-7 business days from the date of shipment.